YISEN KITCHENWARE

Buy Now

Privacy Policy

Effective Date: June 24, 2026

Yisen Kitchenware Inc. (“we,” “us,” or “our”) operates the website www.yisenkitchenware.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information You Provide to Us

  • Identity Data: Name, surname, username, or similar identifier.
  • Contact Data: Billing address, shipping address, email address (foggydr@yisenkitchenware.com), and telephone number (+(1)587352344).
  • Financial Data: Bank account and payment card details (processed securely via third-party payment gateways).
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Information Automatically Collected

When you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Usage Details: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
  • Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to collect information about your activities on our Site to enhance user experience and analyze traffic.

2. How We Use Your Information

We use the information we collect about you or that you provide to us for the following business purposes:

  • To Process and Fulfill Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send updates regarding your orders.
  • To Improve Our Site and Services: To understand how our customers use the Site, optimize user experience, and troubleshoot technical issues.
  • To Send Marketing Communications: To provide you with information, special offers, or advertisements about our kitchenware products, where you have consented to receive such information.
  • To Ensure Security and Prevent Fraud: To monitor for potential risks, fraudulent activities, and unauthorized access to protect our customers and our business.
  • To Comply with Legal Obligations: To fulfill our legal, regulatory, and tax obligations.

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties to help us operate our business, including:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), order fulfillment, shipping and delivery (e.g., Canada Post, FedEx, UPS), data analysis, email delivery, and hosting services.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe that such disclosure is necessary to protect the rights, property, or safety of Yisen Kitchenware Inc., our customers, or the public.
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such a transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our Site and hold certain information.

  • What are Cookies? Cookies are small text files placed on your device to store data that can be recalled by a web server.
  • How We Use Cookies: We use essential cookies to keep track of your shopping cart items, analytical cookies to analyze site traffic, and marketing cookies to deliver relevant advertisements.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or complete a purchase successfully.

5. Security of Your Information

The security of your personal information is highly important to us. We implement appropriate technical, administrative, and physical security measures designed to protect your personal data from unauthorized access, disclosure, alteration, use, or destruction.

  • SSL Encryption: Our Site uses Secure Sockets Layer (SSL) encryption technology to secure data transmissions during the checkout process.
  • Payment Security: We do not store or process your credit card numbers directly on our servers. All payments are handled by PCI-DSS compliant third-party payment processors.

Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Order Records: We retain transaction and purchase data to comply with our legal, accounting, and tax obligations (typically up to 7 years under Canadian tax law).
  • Marketing Data: We retain your contact information for marketing purposes until you unsubscribe or opt out of receiving communications from us.

7. Your Privacy Rights

Depending on your geographic location, you may have certain rights regarding your personal information under applicable privacy laws (such as PIPEDA in Canada, GDPR in Europe, or various US state laws). These rights may include:

  • Right of Access: The right to request copies of the personal information we hold about you.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
  • Right to Restrict or Object to Processing: The right to object to our processing of your personal data, or request that we restrict the processing.
  • Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
  • Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

8. International Data Transfers

Yisen Kitchenware Inc. is based in Canada. Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children’s Privacy

Our Site and products are not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such information from our servers. If you believe a child has provided us with personal information, please contact us immediately.

10. Links to Third-Party Websites

Our Site may contain links to other websites, plug-ins, and applications that are not operated by us (such as social media platforms). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us through any of the methods listed below:

  • Company Name: Yisen Kitchenware Inc.
  • Website: www.yisenkitchenware.com
  • Email Address: foggydr@yisenkitchenware.com
  • Mailing Address: 396 11 Avenue Southwest, Calgary, AB T2R 0C5, Canada
  • Telephone Number: +(1)587352344